Program Specialist (Bilingual English/Spanish)
Company: World Council of Credit Unions
Location: Washington
Posted on: October 30, 2024
Job Description:
For additional assistance please reference our FAQ.Program
Specialist (Bilingual English/Spanish or French)
- Job Tracking ID: 512704-887735
- Job Location: WASHINGTON, DC
- Job Level: Mid Career (2+ years)
- Level of Education: Any
- Job Type: Full-Time/Regular
- Date Updated: 10/24/2024
- Years of Experience: 2 - 5 Years
- Starting Date: 12/17/2024
- Salary: The hiring salary up to $60,000 commensurate with
experience. The full salary range is $51,745.40 - $77,634.60.The
World Council of Credit Unions works to advance financial inclusion
through the credit union and cooperative model by engaging in
international advocacy, development, education, and networking that
empowers underserved populations and promotes more equitable and
resilient communities.PRIMARY PURPOSEThis position supports program
management of World Council of Credit Union's (WOCCU's) multi-year
international development donor-funded projects, including
USAID-funded projects. WOCCU's financial and economic inclusion
programs reach rural and remote areas through its unparalleled
global footprint - a network of 74,634 credit unions serving more
than 411 million members in 104 countries.The Program Specialist
will work in close collaboration with the program management,
operations and compliance home office and local field teams to
provide administrative support to ensure efficient, day-to-day
management of the projects' operational needs, including donor
compliance, records management, procurement, vendor management,
travel, and finance. This position also provides administrative
support to the heads of the business unit.PRIMARY
RESPONSIBILITIESProgram Operations Management
- Support overall compliance with donor awards, including
monitoring and tracking contract deliverables, milestones, and
administrative requirements, ensuring accordance with donor and
WOCCU needs, compliance, and lifecycle management.
- Support starting up and closing out field office program
offices and activities, as applicable.
- Lead saving and maintenance of program files and trackers and
ensure all files are current and include required back-up
documentation, ensuring accordance with donor and WOCCU needs,
compliance, and records management.
- Assist with administrative needs including arranging travel
logistics, trainings, workshops, documentation preparation,
database management, and other logistical needs, as required.
- Support the review of program deliverables for quality and
compliance, including editing/formatting program documents in
accordance with donor branding guidelines, and translating for
quarterly, annual, final reports, annual work plans, among
others.
- Collaborate with the communications team and program management
to promote the program internally and externally, including
updating program websites, social media, and drafting text for
internal reporting and promotional materials.
- As a part of the program implementation team, support Program
Manager(s) in proactively identifying and analyzing areas of risk,
making recommendations, establishing quality controls, and leading
specific components as identified to improve administrative systems
and management.Vendor and Stakeholder Management
- Coordinate home office contract lifecycle processing and other
programmatic documents or information, harmonizing internal review,
approval, signature, invoicing, and tracking processes.
- Serve as the main point of contact for home office executed
contracts, awards, and sub agreements.
- Monitor compliance in accordance with all generally
standardized, donor, and WOCCU requirements and guidance.
- Serve as meetings greeter, and logistics point of contact for
visitors and various stakeholders, as requested and needed.Program
and Administrative Management
- Conduct file audits, research issues, and propose solutions to
provide analysis and findings to supervisor and/or heads of
business unit.
- Maintain controls, efficiency, and proper disposition of
current filing structures and systems to ensure consistent
application of taxonomies, data protection, financial compliance,
and multiple access points (i.e., across multiple SharePoint and
processing/system sites).
- Manage and coordinate the preparation and submission of reports
and data, inputting into various records/data management systems
(i.e., USAID DEC, DDL, and DIS as applicable).
- Provide administrative support across International Projects
and Operations, including but not limited to handling inquiries,
managing correspondence, arranging meeting logistics, filing and
ordering supplies.
- Perform other duties, as requested by supervisor or heads of
business unit.Experience and SkillsMINIMUM QUALIFICATIONS AND
EXPERIENCE
- Minimum of two (2) years of recent professional experience and
industry recognized certifications or bachelor's degree; or at
least one (1) year of relevant professional experience and master's
degree or equivalent continuing education.
- Demonstrated ability to communicate clearly in both verbal and
written communications, in English and in Spanish - including
inclusive practices and with emotional intelligence and strong
cross-cultural communication and sensitivity skills.
- Proven competency and agile mindset in order to produce quality
work products with competing priorities.
- Proficient and proactive ethos with demonstrated critical
thinking skills, resourcefulness in problem solving, strong
organizational skills, and initiative to learn new skills.
- Ability to multitask with strong attention to detail,
organization, record, and time management with minimal
oversight.
- Ability to work independently and as part of a team.PREFERRED
QUALIFICATIONS AND EXPERIENCE
- Minimum one (1) year of contractual, project management, or
related experience.
- Previous experience working in international development on
USAID/USG or other donor-funded programs.
- Basic understanding of financial and budgetary administrative
controls.
- Familiarity with economic growth programs, such as
microfinance, SME finance, and credit unions.
- Experience in a multicultural setting or living and/or working
in a developing country in Latin America, Africa, or Eastern
Europe.Language Skills: Fluency in English and Spanish required;
French is a plus. Excellent writing and editing skills, including
the ability to communicate concepts and ideas effectively,
proficient grammar and punctuation.Computer Skills: Superior skills
in SharePoint, Microsoft 365: Word, Excel, PowerPoint, Outlook, and
TEAMS.Financial Skills: Ability to create and analyze budgets in
Excel, with financial analysis experience a plus.Certifications and
Licenses: None.Travel: Domestic and International travel may be
required, based on programmatic needs.WOCCU has a hybrid working
modality that requires staff to work from the D.C. Office two days
a week and can be remote three days.Work Authorization: Applicants
must be authorized to work in the U.S. unrestricted. We are unable
to sponsor or take over sponsorship of an employment Visa at this
time.This list of duties and responsibilities is not intended to be
all-inclusive and can be expanded to include other duties or
responsibilities that management deems necessary.WOCCU is an equal
opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran or
disability status.WOCCU seeks to attract and retain the best talent
by offering a comprehensive benefits package. This summary of
benefits is for regular full-time and eligible part-time employees
(working at least 30 hours per week).Health, Dental, and
VisionMedical - WOCCU offers one medical through CareFirst with
several options you can choose from (HMO, POS, and PPO) based on
your individual and family needs. A four-tier plan (Employee Only,
Employee + Spouse, Employee + Children, and Employee + Family)
coverage is offered to eligible WOCCU employees and
dependents.Flexible Spending Account (FSA) - Pre-tax dollars to pay
for out-of-pocket healthcare or dependent care costs. The
contribution limit is determined by the IRS and updated every
year.Dental - Delta Dental provides preventative, basic, major, and
orthodontia (19 years and under) dental care services.Vision Care -
VSP covers vision expenses for exams, frames, standard lenses, and
contact lenses.Prescription Drug Coverage - Covers eligible
prescription drug expenses at retail or mail-order pharmacies
(included with selected medical coverage).Domestic Partner Coverage
- Domestic partners are covered under WOCCU health plans.Disability
and Life InsuranceShort-term Disability (STD) - Offers income
replacement of 60% up to $1,500 per week for a maximum benefit
period of 9 weeks. This benefit will begin after 0 days if you
become disabled due to injury and after 7 days if you become
disabled due to an illness.Long-term Disability (LTD) - Offers
income replacement of 60% up to $10,000 per month.Group Life and
AD&D Insurance - WOCCU provides a replacement for loss of
income in the event of an employee's untimely death in the amount
of two times the employee's salary up to a maximum of
$350,000.Voluntary Life and AD&D Insurance - WOCCU employees
can elect additional life and AD&D insurance plans based on
their family's needs.Paid Time OffSick Leave - Eligible employees
will accrue sick leave benefits at the rate of 12 days per year (1
day for every full month of service). Part-time employees accrue
sick leave at a prorated rate.Vacation Leave - Vacation time begins
at the commencement of employment and accrues in proportional
increments per pay period throughout the calendar year. Vacation
accrual is based on years of service.Paid Holidays - WOCCU offers
11 paid holidays and 1 floating holiday that can be used at the
employee's discretion.
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Keywords: World Council of Credit Unions, Chantilly , Program Specialist (Bilingual English/Spanish), Other , Washington, Virginia
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