Sr. Director, Tech Process Management (ES Risk)
Company: Capital One
Location: Charlottesville
Posted on: October 26, 2024
Job Description:
Center 3 (19075), United States of America, McLean, VirginiaSr.
Director, Tech Process Management (ES Risk)Enterprise Services Risk
(ESR) Senior Directors are experienced and progressive individuals
that operate within a highly collaborative team environment to
deliver value-added risk management services to our Business and
Technology partners. As Senior Director for Process Management, you
will have a high level of exposure across lines of business and
have the opportunity to work with senior Executives to create and
implement innovative solutions to identify and mitigate potential
risks to the Company. The demands and high-visibility nature of
this position require an expert with a proven ability to work
independently in a fast-paced environment and who can begin
contributing immediately. Proficiency in risk management program
development and management are key to success in this role. The
successful candidate will be an experienced risk management
professional who understands cyber and technology functions and
organizations, with strong analytical, planning, strategic
thinking, organizational and communication skills.As Senior
Director for Process Management in Capital One's Enterprise
Services (ES) Risk Office (ES Risk, first line of defense), you
will execute high-priority enterprise-level technology and cyber
initiatives, digital, product, data management, and other
initiatives; influence across the organization; and drive the
implementation of our strategy. - Specifically, in this position,
you will lead Process-Level Risk Assessments within the Enterprise
Services division at Capital One, and focus on providing a
consistent approach for an annual, comprehensive assessment of
process risks, requirements, and controls across Capital One's
Critical Business Process (CBP) inventory. - You will collaborate
closely with associates and senior Executives across all lines of
defense, Lines of Business, and other risk management teams to
perform and support the work related to further maturing risk
management practices. - This includes leading and implementing risk
management tools and frameworks for the organization and managing a
sustainable and mature process to identify, assess, mitigate, and
monitor change. - This role will be responsible for big picture
thinking, strategic direction, and partnering across teams to
develop and support best-in-class industry risk solutions in a
manner that supports innovation and protects our customers,
shareholders and associates. Your contributions will drive
organizational change through risk identification, measurement,
analysis and reporting in order to better manage the company's risk
in an open and collaborative environment.Responsibilities:
- -Drive broad and complex process management assessments with a
focus on process, risks, requirements and controls in Capital One's
ES Risk Office
- Provide guidance to technology and business process owners and
Accountable Executives in risk management principles in accordance
with Enterprise frameworks
- Ability to collaborate with technology and business process
owners and Accountable Executives to influence results that have a
direct impact on the company's bottom line. - This is a critical
role with high visibility across the Enterprise Services'
organization and first-line risk offices and second and third-lines
across the enterprise
- Drive program and process level assessments to identify related
risks and mitigation plans based on industry standards and best
practices related to risk management (especially technology risk)
and aligned with Capital One's strategic risk direction
- Possess extensive risk management experience and knowledge of
technology and business processes, risks, requirements, controls
and testing, coupled with a balanced approach to driving
effectiveness and efficiency to enhance both business and risk
management processes and programs
- Develop strategies to improve risk management, risk reporting
and analysis using data and technology
- Drive collaboration with cross functional team structures and
across various risk programs and business areas, including
technology -
- Possess extensive project delivery experience and a proven
track record of driving large programs of multi-dimensional scope
successfully
- Known for strong quantitative background to support
data-informed decision making
- Collaborative, team player attitude with the ability to
navigate and influence the organization with influence and
communication skills that can positively drive transformational
change, and adapt to dynamic environments
- Be a trusted advisor and drive effective and relevant Tech and
Cyber risk conversations
- Assist the ES Risk leadership in delivering against their
strategy and service model
- Identify and implement continual program enhancements based on
industry standards and best practices related to risk management
(especially technology risk) and aligned with Capital One's
strategic risk direction
- Analyze information to proactively identify risks, trends, and
process improvements; supporting reporting on risk topics to
management
- Stay current on emerging cyber threats and potential
implications to the firm
- Stay current on the changing regulatory environment and
understand the impacts to our efforts
- Assist and drive project and program delivery, including
project and process management, reporting, engagement in senior
leadership meetings, drafting and reviewing materials for Senior
Management, and other governance activities.
- Write and revise documents such as policies, standards,
procedures, and guidelines. Develop and enhance processes, tools,
templates, and job aides. Draft, contribute to, edit, and deliver
presentations that aid in the design, development, refinement, and
usage of risk methods.
- Participate in risk and other management forums and contribute
to continuous improvement of risk and project / program management
practices
- Support direction, manages expectations, and leads
cross-functional teams through various initiatives, including
oversight of third party resources
- Support interactions with Internal Audit and Regulatory
agencies related to our work, as applicable
- Participate in and execute other special projects for the team
as needed -Basic Qualifications:
- Bachelor's Degree or military experience
- At least 9 years of experience in Cybersecurity, Technology,
Risk Management, or External Audit
- At least 9 years of experience planning and leading IT audits
and risk assessments
- At least 6 years of project or process management
experience
- At least 6 years of People Management experience
- At least 4 years of experience working in an Agile
environmentPreferred Qualifications:
- 12+ years of experience in Cybersecurity, Technology, Risk
Management or External Audit, or a combination
- 12+ years of experience in performing information security or
technology risk identifications and assessments, such as Control
Self Assessments (CSAs), or completing assessments against
established industry risk frameworks
- 12+ years of experience performing data analysis in support of
internal risk assessments and control reviews
- 8+ years of experience performing data analysis in support of
cybersecurity assessments and control design in a cloud environment
(preferably AWS)
- 8+ years of project management experience leading cross
functional projects and programs
- 5+ years of Financial Services industry experience, including
familiarity with regulatory practices
- Cybersecurity and technology risk or project management
certifications such as Certified Information Systems Security
Professional (CISSP), Certified Information Security Manager
(CISM), AWS Security certification, Certified Information Systems
Auditor (CISA), Certified in Risk and Information Systems Control
(CRISC), Project Management Professional (PMP) Certification, or
Masters Certificate of Project Management (CPM)
- Excellent verbal presentation and written communication skills
to confidently interact at all levels of the organization (e.g.,
technology or cyber organizations, enterprise business
stakeholders, and executive leadership)
- Excellent problem-solving, analytical and critical thinking
skills to effectively respond to shifting priorities, demands and
timelines
- Ability to set direction, manage expectations, and lead
cross-functional teams
- Consulting experience with a Big 4 firmAt this time, Capital
One will not sponsor a new applicant for employment authorization
for this position.Capital One offers a comprehensive, competitive,
and inclusive set of health, financial and other benefits that
support your total well-being. Learn more at the -. Eligibility
varies based on full or part-time status, exempt or non-exempt
status, and management level.This role is expected to accept
applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer committed to diversity
and inclusion in the workplace. All qualified applicants will
receive consideration for employment without regard to sex
(including pregnancy, childbirth or related medical conditions),
race, color, age, national origin, religion, disability, genetic
information, marital status, sexual orientation, gender identity,
gender reassignment, citizenship, immigration status, protected
veteran status, or any other basis prohibited under applicable
federal, state or local law. Capital One promotes a drug-free
workplace. Capital One will consider for employment qualified
applicants with a criminal history in a manner consistent with the
requirements of applicable laws regarding criminal background
inquiries, including, to the extent applicable, Article 23-A of the
New York Correction Law; San Francisco, California Police Code
Article 49, Sections 4901-4920; New York City's Fair Chance Act;
Philadelphia's Fair Criminal Records Screening Act; and other
applicable federal, state, and local laws and regulations regarding
criminal background inquiries.If you have visited our website in
search of information on employment opportunities or to apply for a
position, and you require an accommodation, please contact Capital
One Recruiting at 1-800-304-9102 or via email at . All information
you provide will be kept confidential and will be used only to the
extent required to provide needed reasonable accommodations.For
technical support or questions about Capital One's recruiting
process, please send an email to Capital One does not provide,
endorse nor guarantee and is not liable for third-party products,
services, educational tools or other information available through
this site.Capital One Financial is made up of several different
entities. Please note that any position posted in Canada is for
Capital One Canada, any position posted in the United Kingdom is
for Capital One Europe and any position posted in the Philippines
is for Capital One Philippines Service Corp. (COPSSC).
Keywords: Capital One, Chantilly , Sr. Director, Tech Process Management (ES Risk), Executive , Charlottesville, Virginia
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