Talent Solutions HR Operations Analyst (Learning Management Solutions)
Company: Disability Solutions
Location: Falls Church
Posted on: October 19, 2024
Job Description:
Job Description The HR Operations Analyst for Learning
Management Solutions (LMS) plays a crucial role in the management
and maintenance of the LMS and PeopleSoft performance and talent
management. This position is responsible for managing and
optimizing the company's SumTotal Learning Management System. This
role involves maintaining the system's functionality (audiences,
content, user management, etc), ensuring data accuracy, and
supporting internal teams with training, reporting, and
troubleshooting. The Operations Analyst collaborates with HR, the
Sectors and the supplier to implement talent solutions (learning,
performance and talent solutions), improve user experiences, and
ensure compliance with regulatory and organizational
requirements.Primary Responsibilities:
- LMS Administration: Manages day-to-day operations of the
SumTotal LMS, including user setup, course creation, content
uploads, and system configurations.
- System Maintenance: Ensures PeopleSoft and the SumTotal
platform is functioning efficiently by performing regular audits,
system updates, and troubleshooting issues. Collaborate with the
Sectors and SumTotal as needed for system upgrades or bug
fixes.
- Reporting & Analytics: Generates regular and custom reports on
learning activities, course completions, compliance, and user
performance. Provide insights and analysis to support
decision-making and learning effectiveness.
- End-User Support: Serves as the point of contact for users,
offering technical support and resolving issues related to access,
functionality, and system navigation.
- Content Management: Assists with the upload, organization, and
management of learning content in the LMS. Ensure all learning
materials are up-to-date and properly cataloged.
- Process Improvement: Identifies opportunities to streamline
processes, enhance user experience, and implement system
improvements in alignment with organizational goals.
- Training and Documentation: Provides training to employees and
stakeholders on how to use PeopleSoft and the LMS effectively.
Develop and maintain user guides, FAQs, and other support
documentation.
- Compliance & Data Integrity: Ensures PeopleSoft Performance and
Talent Management and the LMS are compliant with company policies,
legal regulations, and industry standards, particularly regarding
data privacy and e-learning certifications.
- Vendor Collaboration: Works with SumTotal and other third-party
vendors to resolve technical issues and implement system
enhancements.
- Project Support: Participates in Talent Solutions related
projects such as new module implementation, system migrations, or
integrations with other HR and learning platforms.Work location for
this position is flexible. Remote/hybrid work or on-site at a BAE
Systems office will all be considered.Required Education,
Experience, & Skills Bachelor's degree and 4 - 6 years of
experience working with Learning Management Systems (equivalent
experience may be substituted for degree)Ability to troubleshoot
and resolve technical issues swiftly to maintain system integrity
and performance.Data Management: Expertise in managing and
analyzing data to ensure accuracy, consistency, and security across
the HRISCapable of communicating complex ideas and concepts
effectively to diverse stakeholders in an easily understood way,
which includes active listening, clear and concise writing, and
public speaking and facilitationStrong interpersonal skills
necessary for consulting with executive level leaders, building
relationships, establishing trust, and collaborating effectively
with individuals and teams at all levels of the organizationStrong
data analysis and interpretation skills, ability to collect,
analyze, and interpret data to assess current state, propose
solutions and measure resultsEthical and professional conduct,
adherence to ethical and professional standards in all aspects of
work, including confidentiality, integrity, and transparencySense
of urgency for goal achievement and enjoys varied activities,
including multiple, simultaneous projectsResults focused, with
accountability for results and outcomesStrong technical
understanding of LMS platforms and learning technologiesExperience
with reporting and data analytics tools (e.g., Excel, Power
BI)Excellent troubleshooting and problem-solving skillsStrong
organizational skills with attention to detailAbility to train and
support non-technical users on the LMSKnowledge of e-learning
standards (SCORM, AICC, xAPI) and compliance regulationsPreferred
Education, Experience, & Skills Bachelor's degreePay
InformationFull-Time Salary Range: $96470 - $164010Please note:
This range is based on our market pay structures. However,
individual salaries are determined by a variety of factors
including, but not limited to: business considerations, local
market conditions, and internal equity, as well as candidate
qualifications, such as skills, education, and experience. Employee
Benefits: At BAE Systems, we support our employees in all aspects
of their life, including their health and financial well-being.
Regular employees scheduled to work 20+ hours per week are offered:
health, dental, and vision insurance; health savings accounts; a
401(k) savings plan; disability coverage; and life and accident
insurance. We also have an employee assistance program, a legal
plan, and other perks including discounts on things like home,
auto, and pet insurance. Our leave programs include paid time off,
paid holidays, as well as other types of leave, including paid
parental, military, bereavement, and any applicable federal and
state sick leave. Employees may participate in the company
recognition program to receive monetary or non-monetary recognition
awards. Other incentives may be available based on position level
and/or job specifics.About BAE Systems, Inc.BAE Systems, Inc. is
the U.S. subsidiary of BAE Systems plc, an international defense,
aerospace and security company which delivers a full range of
products and services for air, land and naval forces, as well as
advanced electronics, security, information technology solutions
and customer support services. Improving the future and protecting
lives is an ambitious mission, but it's what we do at BAE Systems.
Working here means using your passion and ingenuity where it counts
- defending national security with breakthrough technology,
superior products, and intelligence solutions. As you develop the
latest technology and defend national security, you will
continually hone your skills on a team-making a big impact on a
global scale. At BAE Systems, you'll find a rewarding career that
truly makes a difference.Our Commitment to Diversity, Equity, and
Inclusion:At BAE Systems, we work hard every day to nurture an
inclusive culture where employees are valued and feel like they
belong. We are conscious of the need for all employees to see
themselves reflected at every level of the company and know that in
order to unlock the full potential of our workforce, everyone must
feel confident being their best, most sincere self and be equipped
to thrive. We provide impactful professional development
experiences to our employees and invest in social impact
partnerships to uplift communities and drive purposeful change.
Here you will find significant opportunities to do meaningful work
in an environment intentionally designed to be one where you will
learn, grow and belong.
Keywords: Disability Solutions, Chantilly , Talent Solutions HR Operations Analyst (Learning Management Solutions), Executive , Falls Church, Virginia
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